Quick Overview: This webinar includes advance features of Incident Management. It covers below listed features in detail - Time Tracking / Time ... Learn how to customize customer portal in In the final part of this video series, we show you how to create a
Staff Dashboard Vision Helpdesk - Detailed Overview & Context
This webinar includes advance features of Incident Management. It covers below listed features in detail - Time Tracking / Time ... Learn how to customize customer portal in In the final part of this video series, we show you how to create a Keeping your customers happy and satisfied is very important to increase your number of loyal customers. As your customers ... Learn how to add or modify department and its different settings in Note: This video describes upgrade within same root version example if you are running V4.x.x and upgrading to some latest V4.
Security means safety, as well as the measures taken to be safe or protected. In today's cut-throat competition, every penny is precious. Why spend extra on manpower, when the virtual agent can get it done ... Learn how to create label and flags and use them to sort tickets in Ticket properties like ticket status, ticket priority and ticket type in Learn how to configure various security options in