Qi Basics Team Concepts And

This module walks through how to identify when a

Underscores the importance of teamwork in driving quality improvement, including desired qualities and qualifications of

This module identifies the five standards of effective communication and illustrates how to use a communication plan.

This module describes common components found in a project charter and outlines what is needed to build an effective workplan.

This module outlines the leadership support and policies and processes to organize and facilitate the work of the

This module explores three communication techniques to help

This module defines the role of meeting facilitator, identifies common facilitation challenges, suggests strategies to address them, ...

This module discusses data collection method options, what questions to ask to determine appropriate measures for a quality ...

This module explains what process mapping is, how process mapping supports quality improvement, and how to identify ...

Describes each of the modules and related learning objectives that make up the

Covers

This module defines the purpose of a root cause analysis (RCA), when to do one, and who to involve in an RCA. Slide handout: ...

This module illustrates how data is used to show quality improvement, the difference between qualitative and quantitative data, ...

This module defines four foundational elements of quality improvement and discusses the purpose of quality improvement in ...

Focuses on The Model for Improvement as a quality improvement framework and utilizing the Plan Do Study Act (PDSA) tool to ...

Defines quality improvement in the context of health care including how to identify and prioritize potential projects. Slides PDF: ...

Learn the

This module explains the three sequenced steps in the Model for Improvement and the key components of the Plan-Do-Study-Act ...

The